Terms and Warranties

Terms and Conditions                                                                                                    Definitions: The "Company" refers to Cottagefireplaces.com Ltd. The "Buyer" refers to the purchaser of Goods.                                                                                                                                                                                                                      The Company only accepts orders subject to the conditions of sale to the exclusion of any condition of the buyer. The meaning of some of the words used in these terms and conditions are as follows: 'we', 'us', or 'our' is a reference to Cottagefireplaces.com Ltd (CRN: 03369548). 'you' or 'your' is a reference to the Buyer and /or person to whom we are supplying Goods and Services and who is required to pay for those Goods & Services. 'Goods' means the goods provided by us to you and which you will pay for.                                                                                                                                                                            (1) Fitness for purpose: The Buyer acknowledges that the Goods sold herein may be dangerous if improperly used. The Company is in no way liable for the purpose and fitment of goods supplied to the buyer. The Company has no control over the fitment, suitability and method of their application or use. Save as precluded by law, the Company excludes any condition or warranty implied by statue or otherwise as to the fitness of its goods or for any indirect or consequential loss, damage or expenses (including loss of profits, business or goodwill) howsoever arising out of any problem you notify to us under this condition and we shall have no liability to pay any money to you by way of compensation other than to refund to you the amount paid by you for the Goods in question under this Clause.                                                                                                                                                                                                                    (2) Liability: The Company's liability to the buyer shall at no time exceed the price of the goods supplied. The Company shall be under no liability for any direct loss and/or expense or any indirect loss and /or expense suffered by the buyer or liability to third parties incurred by the buyer. The Company shall be under no liability whatsoever for any loss or damage whether direct or indirect resulting from the supply of goods. The Company shall be under no liability whatsoever for the quality and purpose of goods supplied to the buyer or to a third party. You must observe and comply with all applicable regulations and legislation, including obtaining all necessary customs, import or other permits to purchase the Goods from us. The importation or exportation of certain of our Goods to you may be prohibited by certain national laws. We make no representation and accept no liability in respect of the export or import of the Goods you purchase. Notwithstanding the foregoing, nothing in these terms and conditions is intended to limit any rights you may have as a consumer under applicable local law or other statutory rights that may not be excluded nor in any way exclude or limit our liability to you for any death or personal injury resulting from our negligence.                                                                                                                                                                                                                 (3)Nature of Goods: Unless specified, all goods are to be considered as 'used'. This means that signs of wear and minor damage are likely to be present. We undertake to mention in item descriptions only those things that may be considered to be of major structural or aesthetic concern. Of course, we will supply detailed condition description on any item on request. All dimensions and weights stated within product descriptions are approximate. All goods are purchased by the purchaser "as is" and "with all faults", and seller makes no representation or warranty, express, or implied, including but not limited to warranties of merchantability or fitness for a particular purpose or any other matter with respect to the goods. The availability of the Goods is as shown online. They are only estimates and should not be relied on as definite statements as to whether the Goods you wish to purchase are actually in stock. The Buyer understands that the Goods described herein have, unless specified, been used by persons other than The Company. The Buyer is warned and acknowledges that such Goods may bear or contain hazardous materials which may be or may become, by chemical reaction or otherwise, directly or indirectly hazardous to life, to health, or to property (by reason of toxicity, flammability, explosiveness or for other similar or different reasons during use, handling, cleaning, reconditioning, disposal or at any other time after the article leaves the possession and control of The Company). The Buyer does hereby discharge The Company from any and all liability directly or indirectly resulting from the presence of the aforesaid chemicals or materials, including and not limited to any and all liability directly or indirectly resulting from the failure of The Company to give more specific warning with respect to individual articles or substances or from the inadequacy of any warning. The Company is not obligated to do any repair work or modifications upon the Goods prior to sale or delivery. Any repair work or modifications performed by The Company on the Goods prior to sale shall be performed as a result of the sole request of The Buyer using designs and instructions provided by The Buyer. Accordingly, The Company shall not be liable for any alleged damages caused by or resulting from the repairs or modifications. The Company gives no warranty, express or implied, as to the quality, merchantability, workmanship or any other matter with respect to any such repairs or modifications.

Flue Lining Warranty:

Under normal circumstances and provided it has been correctly installed the chimney liner should last for the lifetime of the appliance (normally 10 years). Flexible liners carry a 10 year conditional warranty from the date of installation and are subject to the following conditions being met.

(1)    The liner is correctly sized and installed in accordance with the manufacturers’ installation instructions, current Building Regulations and relevant British and European Standards.

(2)    The appliance has been approved and has been installed and has been operated in accordance with the manufacturers’ installation instructions.

(3)    The liner has been swept regularly and maintained correctly by a competent and qualified person and sweeping & maintenance records kept for both appliance and chimney system.

(4)    Only approved fuels recommended by the appliance manufacturer have been used.

(5)    The chimney or liner has not suffered mechanical damage.

(6)    The chimney or liner has not suffered from a chimney fire.

(7)    The chimney is inspected regularly and is free from damp penetration.

(8)    No chemical cleaning agents have been used in the flue system.

(9)    Chimney terminals are not included in the product warranty.

In the event of a fault developing in the product due to defective materials or faulty manufacture, the warranty is to replace the product only. Replacement will be on a pro rata basis, relating to the age of the product.

We cannot accept liability nor take any responsibility for the installation, building or redecorating costs or any other consequential losses arising.

If any complaint is found to be as a result of non-compliance with or abuse contrary to these conditions, the cost of site investigation is chargeable.

This warranty is not transferable and is extended only to, and solely for, the benefit of the original purchaser. Please retain your dated sales receipt as a proof of purchase.

Stove Warranty

Please refer to manufacturers' individual installation instructions and warranties supplied with the appliance. These will differ from manufacturer to manufacturer and purchasers are advised to check they comply with their own individual requirements prior to purchase.

Print | Sitemap
Birmingham's Premiere Suppliers of Antique Fireplaces, Woodburning Stoves and Fire side accessories. Over 40 years experience in fireplace installation, design and supply.